We work with businesses across three core areas: Website copy and content, LinkedIn, email and social media campaigns, and business transformation projects.
From website copy and ongoing marketing support to LinkedIn, email, social campaigns, special projects and web design – every service we offer is grounded in strategy and built around what your business actually needs.
Targeted campaigns across LinkedIn, email, and social media – built around a clear message, a specific goal, and content that gets results. From campaign strategy and copywriting through to scheduling and delivery.
Strategy-led copy built around how your audience thinks and what they need to hear. Optimised for search, written for humans, and aligned to your brand from the first word to the last.
Rebranding, new product launches, subscription model rollouts, new business models. When something big is happening in your business, we bring the strategy and execution to make sure it lands the way it should.
A monthly bank of hours you can use however your business needs – consulting, content updates, article writing, campaign support, and more. Get consistent expert support without the overhead.
Audrey is a selected mentor in the Victorian Government-subsidised Digital Solutions Program. A great starting point if you’re a small business looking for expert guidance on brand strategy, SEO, website content or digital marketing.
A great website needs more than good copy. Our project team builds user-friendly, visually compelling websites designed around how people actually use them – and built to grow with your business.
Handing over your brand takes trust. We earn it by keeping you in the loop at every stage. No surprises, no jargon, just clear communications and consistent progress.
Let’s talk about your goals, your business, and what you need. No commitment, just a conversation.
We’ll send a tailored proposal with a clear scope and fee. No surprises.
Happy to proceed? We’ll invoice 50% upfront to lock in your start date.
We dig deep into your business, your customers, and your competitive landscape.
We synthesise everything into a clear plan – your positioning, your messaging, and how to communicate it consistently.
This is where it all comes to life. Copy, design, campaigns – executed with everything we’ve learned about your brand.
Understanding your business deeply is how we do our best work. We listen more than we talk, and we never assume we know the answer before we’ve done the work.
Always alert, always learning. From SEO shifts to AI developments and platform changes, we stay sharp and curious.
We care about the outcome, not just the output. Good enough isn’t good enough, and we’ll always tell you honestly if something can be better.
Green Moves wanted to refresh their brand and completely overhaul their outdated website, aligning the brand to reflect the business today, and into the future. With the business evolving over the last….
We were delighted to work with Steve from Sabre Financial, helping him to finally create an online presence. Having successfully built the business on referrals for the last 20 years, Steve….
CDG engaged us to write the copy for their new website. With the business evolving over the years, their website no longer reflected their vision and brand. They wanted the new….
Forest Conservation Australia (FCA) wanted us to create an informational site with a goal to establish an online presence. The purpose of the site is to to build trust and credibility….
Ignite Vehicles – formerly ‘InGolf & Utility’ – approached us needing to completely overhaul their image to their outdated identity. The Brand Discovery Workshop We were engaged to run a half-day….
HS Capital approached us to develop SEO website copy for their new website. Their existing site no longer reflected their business or brand identity or vision. The brief was to….
ACS Financial wanted a new website that reflects who their brand is today. Looking to add some new services targeting the mainstream market, they wanted experienced copywriters who understood both the….
It was an absolute pleasure for us to work with Darion, director of Project Outbound – and learn about his inspiring and purposeful vision. The brief was straightforward – to inform….
We were excited to be approached by Dahlsens to write two short articles for their Trademark magazine. The magazine is distributed to all their account holders in print and in digital format…..
We were approached by Julia, the Marketing Manager at Mornington Green. She was searching for experienced copywriters who have personally experienced loss. It was important that the copywriter was able to….
We were engaged by Austral to help them build a brand that supports their goal to scale up. With ambitions to expand their operations, they needed a brand that reflected their reliability….
That’s completely normal – most businesses we work with aren’t sure either. Sometimes you need the whole picture, sometimes you just need one thing done well. Either way, start with a conversation.
We’ll ask the right questions, understand where you’re at, and point you in the right direction. No pressure, no pitch, just a genuine chat about your business and what it needs.
Traffic Vehicles & Logistics | Road Transport Engineers & Consultants
I engaged with Audrey from Never Vanilla under a mentorship program with the aim of improving my company website and online presence.
Audrey clearly knows how to do marketing, but what I found set her apart is her ability to tailor her approach to provide me with immediate actionable steps and the reasoning behind them at a level that I as an engineer can buy into. Her empathy and experience shone through during our one-to-one mentoring sessions, and I now have more confidence to present my business to a wider audience.
If you’re looking for an online marketing expert who is able to meet you where you are, Never Vanilla might just be who you need.
Ou Design | Design Agency
Audrey is amazing. So easy-going with so much knowledge. She put us on the right path for our design studio’s online presence and focused on what we specifically needed. Audrey was recommended to us, and we have done the same. She is very engaging and will put your business on the right track!
We love Audrey!
Claire Harris
Flinders Lane Gallery | Art Gallery
Little Chomps | Childrenswear
I’ve been so thrilled with the advice and guidance I’ve received from Audrey as part of the Digital Solutions Mentorship Program. Her knowledge of the technical and user-experience aspects of web design and SEO has been brilliant. She has filled a gap in my technical knowledge and introduced me to tools for ongoing review of my site- plus she’s been a delight to work with. I highly recommend!
Leticia Woodforde
Enlight10 Path | Holistic Therapies
Curl Curl Plumbing | Plumbing Services
We have been working with Audrey at Never Vanilla and just finished the Green Moves update of our brand strategy, done a full rebranding, and built a new website. Dealing with Audrey and her project team has been highly professional from start to finish. Her copy writing has been excellent, she has managed the project extremely well and maintained constant communication throughout in a clear and considerate manner.
Audrey and her team have been an absolute pleasure to work with, shown great attention to detail and often went above and beyond to understand our business and produce the best results. We’re absolutely loving the new brand and website and are tremendously happy with the results. I can whole heartedly recommend her services and expect we’ll do more with Never Vanilla soon. Highly recommend.
Working with Never Vanilla gave us a fresh perspective and insights into our vision and goals, where we want to position Reve Projects and how we can achieve this. It’s been great working with NV. We’ve been able to build our online presence with our new branding, website, and Instagram account. During our last meeting with nv, we were able to learn the amazing results and impact we’ve been able to achieve: our website has a 40% bounce rate which shows our content is engaging and useful. We’re reaching close to 100 accounts with each of our Instagram posts and seeing a huge engagement rate of around 50%!
I love Never Vanilla’s passion and energy in everything they do – they work with intelligence and integrity. I look forward to continually working with them!
Darion Teoh
Bless Agency | Branding & Design
Audrey has been working with Bless developing our communications strategy, facilitating activation, and managing our digital content. She has also been engaged to work on strategy and content for client projects. Audrey brings valuable insights and skills – driven by her passion to create a superior customer journey, and marketing experience. She is a driven, motivated individual who is deeply devoted all that she sets to accomplish.
Whether you’re starting from scratch or refining what’s already there, we’ll help you figure out what’s worth doing – and do it properly.
We’re proud to call Melbourne home, and we acknowledge that we live and work on the lands of the Kulin Nations. We pay our respects to Traditional Custodians, and to Elders past, present and emerging, whose connection to this country long predates ours.
Having lived across cultures and countries, inclusion isn’t just a value we list, it’s something we live. We work with people of all backgrounds, abilities, and nationalities, and we believe that different perspectives don’t just enrich the work, they make it better. Everyone deserves to feel seen and heard. That starts with us.
44 Lakeview Drive
Scoresby VIC 3179
Australia
