Most business owners we speak to aren’t short on ideas. They’re short on time, headspace, and a trusted person to help make it happen consistently.
Marketing gets pushed aside. The website needs updating. The email hasn’t gone out. The LinkedIn post is still in drafts. And the longer it sits, the easier it is to keep deprioritising it.
Our ongoing marketing support gives you consistent, expert help in your corner. Flexible enough to fit around your business, and strategic enough to actually move things forward.
What we hear most from clients is that they want someone who genuinely understands their business. Not someone who shows up with a generic plan and runs with it.
With ongoing marketing support, you get consistent access to someone who takes the time to understand where you’re at, what you’re trying to achieve, and what’s actually going to move the needle for your specific business. Then we get it done.
That might look different every month. Some months, it’s updating website copy or writing articles. Other months, it’s planning a campaign, thinking through a strategy question, or supporting something bigger that’s happening in the business. The hours are yours to use however makes the most sense.
No lock-in contracts. No overhead. Just reliable, considered support from someone genuinely invested in your success.
We don’t just “do marketing” for you. We work alongside you to understand your business, shape your strategy, and apply it consistently across your digital marketing.
Whether it’s your website, content, campaigns or ongoing activity, our month-to-month support is flexible, practical and designed to meet you where you’re at.
Our work process follows our Never Vanilla ‘Learn. Think. Do’ model.
Sometimes, you just need to think something through with someone who knows their stuff. Brand positioning, campaign planning, content strategy and social media direction – your hours can be used for strategic conversations as much as hands-on execution.
Website copy updates, blog and article writing, LinkedIn content, email campaigns, social captions – consistent, on-brand content written in your voice and grounded in your strategy. Every piece purposeful, every word considered.
Got a launch coming up? A new service to promote? A rebrand in progress? Your ongoing support hours can flex to accommodate what’s happening in your business right now, so you always have the right support at the right time.
Heads up: we work with a select number of ongoing clients so we can show up fully for each one. There are times where we’re at capacity and you may need to join a short waitlist. But once you’re in, you’re in – and the work gets the priority it deserves.
Best for business owners and marketing managers who want consistent, expert support without the overhead of a full-time hire or the complexity of managing multiple agencies.
Whether you’re just getting started or ready to take things to the next level, we’ll meet you where you are.
Hours are allocated flexibly across your digital marketing needs. There’s no rigid scope. We’ll check in regularly to make sure we’re always focused on what matters most to your business each month.
Budget
From $850 +GST per month
Suitable for
Businesses that value a trusted marketing partner for consistent, ongoing support and don't want to manage multiple agencies or freelancers






Green Moves wanted to refresh their brand and completely overhaul their outdated website, aligning the brand to reflect the business today, and into the future. With the business evolving over the last….
We were delighted to work with Steve from Sabre Financial, helping him to finally create an online presence. Having successfully built the business on referrals for the last 20 years, Steve….
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Ignite Vehicles – formerly ‘InGolf & Utility’ – approached us needing to completely overhaul their image to their outdated identity. The Brand Discovery Workshop We were engaged to run a half-day….
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ACS Financial wanted a new website that reflects who their brand is today. Looking to add some new services targeting the mainstream market, they wanted experienced copywriters who understood both the….
It was an absolute pleasure for us to work with Darion, director of Project Outbound – and learn about his inspiring and purposeful vision. The brief was straightforward – to inform….
We were excited to be approached by Dahlsens to write two short articles for their Trademark magazine. The magazine is distributed to all their account holders in print and in digital format…..
We were approached by Julia, the Marketing Manager at Mornington Green. She was searching for experienced copywriters who have personally experienced loss. It was important that the copywriter was able to….
We were engaged by Austral to help them build a brand that supports their goal to scale up. With ambitions to expand their operations, they needed a brand that reflected their reliability….
Something bigger is happening in the business? Rebrands, launches, and pivots can be scoped separately or run alongside your ongoing support.
Need a refresh or a full rewrite? Your ongoing hours can cover this, or we can scope it as a standalone project.
Running a specific campaign? We can handle strategy, copywriting, and execution across your key channels.
We’ve worked with businesses across a wide range of industries. From design studios and financial services to construction, sustainability, and death care. Different contexts, different challenges, same commitment.
You’ll always be working directly with Audrey. Someone who asks the questions others skip, gets to the point quickly, and cares deeply about getting it right. Not just for the sake of the deliverable, but because your business matters and the work should reflect that.
She won’t tell you what you want to hear. She’ll tell you what will actually help. And she’ll back it up with the work to make it happen.
Traffic Vehicles & Logistics | Road Transport Engineers & Consultants
I engaged with Audrey from Never Vanilla under a mentorship program with the aim of improving my company website and online presence.
Audrey clearly knows how to do marketing, but what I found set her apart is her ability to tailor her approach to provide me with immediate actionable steps and the reasoning behind them at a level that I as an engineer can buy into. Her empathy and experience shone through during our one-to-one mentoring sessions, and I now have more confidence to present my business to a wider audience.
If you’re looking for an online marketing expert who is able to meet you where you are, Never Vanilla might just be who you need.
Ou Design | Design Agency
Audrey is amazing. So easy-going with so much knowledge. She put us on the right path for our design studio’s online presence and focused on what we specifically needed. Audrey was recommended to us, and we have done the same. She is very engaging and will put your business on the right track!
We love Audrey!
Claire Harris
Flinders Lane Gallery | Art Gallery
Little Chomps | Childrenswear
I’ve been so thrilled with the advice and guidance I’ve received from Audrey as part of the Digital Solutions Mentorship Program. Her knowledge of the technical and user-experience aspects of web design and SEO has been brilliant. She has filled a gap in my technical knowledge and introduced me to tools for ongoing review of my site- plus she’s been a delight to work with. I highly recommend!
Leticia Woodforde
Enlight10 Path | Holistic Therapies
Curl Curl Plumbing | Plumbing Services
We have been working with Audrey at Never Vanilla and just finished the Green Moves update of our brand strategy, done a full rebranding, and built a new website. Dealing with Audrey and her project team has been highly professional from start to finish. Her copy writing has been excellent, she has managed the project extremely well and maintained constant communication throughout in a clear and considerate manner.
Audrey and her team have been an absolute pleasure to work with, shown great attention to detail and often went above and beyond to understand our business and produce the best results. We’re absolutely loving the new brand and website and are tremendously happy with the results. I can whole heartedly recommend her services and expect we’ll do more with Never Vanilla soon. Highly recommend.
Working with Never Vanilla gave us a fresh perspective and insights into our vision and goals, where we want to position Reve Projects and how we can achieve this. It’s been great working with NV. We’ve been able to build our online presence with our new branding, website, and Instagram account. During our last meeting with nv, we were able to learn the amazing results and impact we’ve been able to achieve: our website has a 40% bounce rate which shows our content is engaging and useful. We’re reaching close to 100 accounts with each of our Instagram posts and seeing a huge engagement rate of around 50%!
I love Never Vanilla’s passion and energy in everything they do – they work with intelligence and integrity. I look forward to continually working with them!
Darion Teoh
Bless Agency | Branding & Design
Audrey has been working with Bless developing our communications strategy, facilitating activation, and managing our digital content. She has also been engaged to work on strategy and content for client projects. Audrey brings valuable insights and skills – driven by her passion to create a superior customer journey, and marketing experience. She is a driven, motivated individual who is deeply devoted all that she sets to accomplish.
Whether you’re starting from scratch or refining what’s already there, we’ll help you figure out what’s worth doing – and do it properly.
We’re proud to call Melbourne home, and we acknowledge that we live and work on the lands of the Kulin Nations. We pay our respects to Traditional Custodians, and to Elders past, present and emerging, whose connection to this country long predates ours.
Having lived across cultures and countries, inclusion isn’t just a value we list, it’s something we live. We work with people of all backgrounds, abilities, and nationalities, and we believe that different perspectives don’t just enrich the work, they make it better. Everyone deserves to feel seen and heard. That starts with us.
44 Lakeview Drive
Scoresby VIC 3179
Australia