Our services

We’re not just copywriters, we’re storytellers

We craft your content with strategy, carefully considering the big picture while focussing on the fine details. This is so your brand makes the right impression with impact, building trust, driving sales and improving rankings.

Your business’ wordsmith

Designed to help your brand stand out

Our services

We’re here to support small to medium-sized businesses with services that help you build your website and grow your brand.
Woman working at her computer

Website Audit

In one or two hours you’ll get a comprehensive review and action points on how to improve your website’s performance, content, and experience.

Woman working on her laptop in her office

SEO Copywriting

We craft words and content for your customer and Google, improving your search engine ranking and enhancing user experience, traffic and sales.

Team workshopping with client

Brand Discovery Workshop

Prepare to learn everything there is to know about your brand as we dive deep into a journey of discovery in this half-day workshop.

Team strategising with notes and laptops over coffee in a boardroom

Branding Strategy

Find out how you can build customer loyalty and brand recognition by creating a unique identity and clearly communicate your message and values.

Mentoring a small business owner

Small Business Consulting

Get valuable mentoring, guidance and support that will help your achieve quick wins, bringing you closer to your long-term business goals.

Project team mapping out mobile website design on a whiteboard

Web Design & Development

Build a user-friendly website that reflects your brand’s look and feel, connecting and engaging with visitors and driving conversions.

How we work

Simple. Transparent. Collaborative

We appreciate you entrusting your brand when choosing to partner with us and we believe in making things as easy as possible for you. We strive to deliver exceptional outcomes so we’ll check in offer with you to make sure we’re on the right track. Between us, let’s keep the loop of information flowing.

01 Scope

In a discovery call, we’ll go through some questions to work out your goals, requirements and your budget. From here, we can work out how much work is involved for your project and give you an idea of cost and timelines.

02 Proposal

We’ll send you a quote along with a proposal outlining details of the project with terms and conditions. The proposal will include your goals, our recommendations, timelines and details of what’s included with the project fee.

03 Confirmation

You can accept the quote and our proposal by reply email. We’ll send an invoice out to you and by paying 50% of the project fee, you’re confirming commencement of the project.

04 Discovery

Getting to know you and your business is crucial so we can create the best possible online experience for your customers. We’ll ask detailed questions about your products and services, your customers and competitors.

05 Strategy

Once we have all the information we need, we do 
further research to get insights and form a plan of action. 
Our research will be on your products and services, competitors, your ideal customer groups and keywords for SEO.

06 Delivery

Where the magic happens. We put everything together – our knowledge and insights, along with the plan of action. We write SEO-friendly copy for your website, making sure it’s easy to read and navigate. The result will be user-friendly, Google-friendly valuable website content that you’ll be proud of and your readers will love.

Why businesses choose Never Vanilla

We're clear

We’ll listen and learn about your business, customers and needs. We value open and honest communication, providing you with transparency on costs, the process and any challenges that may come up. You can trust you’ll always get direct, straightforward advice.

We're experienced

Audrey leads with a strong background in marketing, SEO and website content. Quick learning strategic thinkers, the project team collectively brings invaluable experience working with a wide range of businesses across industries. You’ll love having us bat for your side!

We're adaptable

Our clients describe us as friendly and flexible. When you work with us, you’ll see how adaptable and approachable we are. Always collaborating with you and each other to get the best outcomes for your project – we’re your brand’s best friend.

Take a peek at our work

Not sure which service is right for your business?

We can help! Our services are designed to help small to medium-sized businesses improve their website and grow their brand.

You can pick a service based on your budget, the stage your business is at, and how much effort you’d like to put into your project.

If you’re unsure, we can help. Just give us a quick call or send us a message.

See what our clients say about us